Privacy Framework

Revised: January 9, 2024

At SYNTHEIA, we prioritize your digital privacy and data security. Our contemporary Privacy Framework is meticulously crafted in alignment with the guidelines of the Personal Information Protection and Electronic Documents Act (PIPEDA) of Canada. We've also crafted a succinct Privacy Statement, accessible on our website and appended here as Schedule "A".

Our Commitment

Our Privacy Framework is more than just a policy; it's a living document guiding our evolving privacy practices. It's our blueprint for safeguarding personal data and balancing your privacy rights with our legitimate business needs. We adhere to a "reasonable person" standard, ensuring our practices meet general expectations of privacy and data security.

Data Use and Sharing

We collect personal data strictly for legitimate business functions and don't share it with third parties unless necessary for data integrity, security, or legal obligations. We're constantly updating our privacy practices to better protect your information.

Feedback and Updates

We welcome feedback on our ten privacy principles. Please share your thoughts with our Privacy Officer, currently the CEO, reachable at our Vaughan, Ontario address

Privacy Principles

Accountability: We take full responsibility for the personal data we hold, overseen by our Privacy Officer. Compliance and training are integral parts of our accountability.

Purpose Identification: We collect data for clear purposes, like communication, statistics, and legal compliance. Purposes are identified at data collection points.

Consent: Your informed consent is crucial. We ensure you understand why and how we use your data, respecting the sensitivity of certain information.

Limited Collection: We gather only what's necessary, using fair and lawful methods.

Use, Disclosure, Retention: We use personal data only for its intended purposes, retain it only as needed, and securely destroy it thereafter.

Accuracy: We keep data accurate and up-to-date, as necessary for its intended use.

Safeguards: We use robust physical, organizational, and technological measures to protect your data.

Openness: Our practices are transparent. Detailed information about our privacy practices is readily available.

Individual Access: You have the right to access and correct your personal information.

Compliance Challenges: You can address any compliance concerns with our Privacy Officer.

Contact Information

Privacy Officer, SYNTHEIA
6175 Highway 7, Unit #10
Vaughan, Ontario
Canada, L4H 0P6

Toll Free: +1 (844) 796-8434
Website: www.syntheia.ai

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