Security & Privacy at SYNTHEIA
Security is at the core of everything we do, driving our commitment to safeguarding your data and ensuring trust in every interaction.
Governance
Syntheia's team sets policies, controls, and monitors compliance.
Empower your business with intelligent, personalized interactions that enhance every customer journey.
The implementation of controls should be iterative, continuously maturing across the dimensions of improved effectiveness, increased auditability, and decreased friction.
Access should be limited to only those with a legitimate business need and granted based on the principle of least privilege.
Security controls should be applied consistently across all areas of the enterprise.
Security controls should be implemented and layered according to the principle of defense-in-depth.
Innovative and Reliable
Next-gen AI to enhance your business
Robust solutions with an emphasis on security and privacy.
Data Privacy
Your and your clients’ data is never shared or used for training
We prioritize your confidentiality with strong privacy controls to keep your data secure.
Full Compliance
Fully compliant with all industry standards and regulations
Keeping you and your customers safe by closely adhering to all industry compliance standards.
No Coding Required
Set up and customize the system with zero programming
User-friendly and accessible tools let you fine-tune the system with no coding experience required.
Natural Interaction
Natural and organic real-time verbal communication
Deep and life-like AI, allowing your customers to communicate naturally and intuitively.
Data At Rest
Data In Transit
Data In Test
All customer data stores, including S3 buckets, are encrypted at rest. Additionally, sensitive collections and tables are secured with row-level encryption.
This ensures that data is encrypted before it reaches the database, so neither physical nor logical access to the database is sufficient to access the most sensitive information.
SYNTHEIA employs TLS 1.2 or higher for all data transmissions over potentially insecure networks. Additionally, we utilize features like HSTS (HTTP Strict Transport Security) to ensure maximum security for data in transit.
Syntheia partners with leading penetration testing experts annually to ensure the security of our platform. All aspects of our product and cloud infrastructure are tested, with full access to source code provided for maximum effectiveness and coverage.
